interaction

This research investigates the impact of customer relationship management (CRM) on business profitability with the mediating role of customer satisfaction (case study: customers of Artin Borna Company in Tehran). The research method is quantitative and correlational. The statistical population of this study includes all customers of Artin Borna Company in Tehran, and the sampling method was simple random sampling. Structured and standardized questionnaires were used to measure customer relationship management, business profitability, and customer satisfaction. The validity of the research variables was assessed through confirmatory factor analysis. The reliability of the research variables indicated that Cronbach's alpha for the research variables, including customer satisfaction, profitability, profit quality, and customer relationship management, demonstrates the reliability of the research instrument. The findings of the study reveal that customer relationship management has a significant impact on business profitability, and customer satisfaction plays a mediating role in the effect of customer relationship management on business profitability.

The purpose of this research is to design the curriculum model of virtual schools in the second period of high school in Khaf city. The current research is applicable in terms of its purpose; and survey in terms of the research implementation method; and it is specifically based on structural equation modeling. The statistical population was made up of all the teachers working in the second period of high schools of Khaf city (Razavi Khorasan), numbering 260 people, of which 152 people were selected as a sample based on the Morgan-Kresji table; the sampling method is simple random due to having the names of the respondents available. The collection tool in this research is a researcher-made questionnaire. SPSS software was used to analyze data; and PLS software was used to design the final research model. The results showed that school curriculum design includes 6 components of curriculum goals, curriculum content, curriculum evaluation, curriculum learning-teaching flows, curriculum strategies, degree of curriculum fitness; and the results of model fit statistics show that the values obtained for each of the indicators suggest a very good fit of the model.

Cultural tourism is one of the most favorite kinds of tourism in the world and different countries are establishing too many plans to develop it. The development of cultural tourism depends on the interaction of many components. Politics affects the ingredients and process of cultural tourism and Cultural heritage is the constructive source of cultural tourism. In this regard, they need to be highly interacted for the success of cultural tourism. From this point of view and to cultural tourism development in Iran, this article aims to assess the interaction between politics and cultural heritage in the Islamic republic of Iran and elicit factors can lead to optimized interaction between these components as a pattern. So researches tried to attain these factors by using of thematic analysis: interview with experts and related documents. Results shows that interactive factors can be classified as organizational area of cultural heritage and ultra-organizational area of cultural heritage. Organizational area includes heritage interpretation dimension and organizational enhancement dimension. Ultra-organizational area includes ideology based dimension, politics based dimension and culture based dimension. Also ultra-organizational area is more important than Organizational area in the creation and improvement of this interaction.

‏ ‏Educational platforms are a new tool and method to achieve educational goals in education-oriented ‎organizations as one of the components of the knowledge-based economy, and in terms of the use of media ‎facilities and virtual space and online education, they are the means of moving in the direction of increasing ‎knowledge. Fast, with minimal expenses, at a high speed and in line with the scientific progress of students in ‎the global arena, therefore, in this research, an effort is made to examine the causal relationships between the ‎components and model the cause and effect loops. , the equations of flow-accumulation variables by ‎simulating educational models and providing automatic feedback and scoring the performance of the main ‎elements of the platforms in order to strictly comply with the principles of online pedagogy, and identifying and ‎introducing the infrastructures and checking the limitations with the aim of compliance With the educational ‎needs of today's market, a dynamic model should be proposed to help the actors of this ecosystem a lot. Also, ‎by creating a relationship between the main elements and its components as a dynamic model, a new ‎paradigm has been created in the educational system, and universities and educational institutions can ‎overcome the issues and problems and lack of finances and educational space with strength. Establishing an ‎interdisciplinary connection between dynamic systems technology and management science can help to ‎increase the validity and knowledge of research‏.‏

The development of cultural tourism depends on the interaction of a wide variety of factors. On the other hand, considering the fact that the process of cultural tourism is influenced by Politics and that cultural heritage is regarded as a constructive source for cultural tourism, it could be argued that the success of cultural tourism is contingent upon the interaction of Politics and cultural heritage, between which interpretation can act as an intervening factor to establish such an interaction, playing different roles in this regard. This study, therefore, sought to investigate the functions of interpretation as a factor that establish an interaction between politics and cultural heritage and identify the status of such functions in this regard to help the IRI’s cultural tourism benefit from them. To this end, such potential functions were identified by reviewing the related literature and analyzing the qualified experts’ opinions as follows: recalling the spatial identity of historical sites, learning from the ancestors’ works and history, altering the politicians' attitudes towards cultural heritage, strengthening national identity, preserving the historical sites’ structure and spirit, bringing the stakeholders of historical sites closer to each other, fighting against racism and ethnocentrism, correcting historical misunderstandings, converging different cultures, and developing mutual understanding between politicians and the public. Moreover, the surveying phase of the study identified the aggregate opinions of experts concerning the priority of the aforementioned functions using the fuzzy Delphi method. The study’s results revealed that recalling the spatial identity of historical sites, strengthening national identity, and preserving the historical sites’ structure and spirit were those potential functions of interpretation in the interaction between politics and cultural tourism in which the experts had the highest consensus.

The constitution and the law on the formation of the police force have introduced the police as officers responsible for the implementation of part of the duties of the judiciary in relation to crime and its prevention. Since the quality of interaction and cooperation between two organizations is one of the first conditions and necessities of crime prevention, this research was conducted with the aim of analyzing the interaction between the police and the judiciary in crime prevention.

This descriptive research is a survey type and its statistical population was 320 people, including all officials and expert experts and informants of the prevention police and the deputy of crime prevention of the judiciary, of which 175 people were selected using Morgan's table as the sample size. They were randomly selected according to the volume according to the method. In order to obtain formal and content validity of the questionnaire questions, the opinion of 15 experts related to the subject was used. Also, to measure the reliability of the questionnaire, the retest method was used and the correlation between the scores obtained from the test twice was calculated as 0.86.

The implementation of the joint mission of crime prevention by the police force and the judicial system with a high level of correlation and significance is a function of the inference of both institutions from the concept of prevention. Also, the results of the statistical tests showed that the employees of the two organizations do not have a single attitude towards the concept of crime prevention, and the knowledge and attitude of crime prevention are not the same in the two organizations.

At the cognitive level and organizational culture, there are serious obstacles to the realization of the crime prevention mission, examples of which are the lack of a cooperation document and joint program between the two organizations.

Today, the interaction of universities, industry and government is essential for the comprehensive development of the country. Especially with the advent of online platforms on the Internet, the scientific and research collaborations of the world's top universities have accelerated at an unprecedented rate. Recently, the Supreme Leader referred to the issue of interaction and cooperation between the universities of the Armed Forces. In this regard, the purpose of this study is to provide a model for academic interactions Armed Forces. The research method is qualitative and based on data. Therefore, after interviewing 12 elites of one of the AJA universities, a model of university interaction systems was presented. Based on the coding of the interviews, 21 concepts about the interaction of the Armed Forces universities were extracted. Finally, these concepts were divided into four categories: Areas of Interaction of the Armed Forces Universities, Interaction Barriers, Interaction Benefits, and Mechanism. Interaction tasks were categorized. At the end of the article, suggestions based on the research findings are presented, focusing on strengthening the interaction and cooperation between the universities of the Armed Forces.

Nowadays, financial technology companies (fintechs) are trying to provide new banking services to meet the needs of their clients, so banks are trying to interact with these companies. The purpose of this study was to identify factors affecting banks' interaction with fintechs using sequential heuristic method. For this purpose the data were collected in two stages. In the qualitative section, data were collected and then coded through interviews with 11 bank managers and financial technology service providers selected as targeted judging samples, and four categories of factors including stakeholder characteristics, environmental factors, organizational factors and financial factors. Were identified. Then, in a quantitative step, in a descriptive survey method, based on the findings of the qualitative stage, a design questionnaire and after measuring the validity and reliability between 83 bank managers and financial technology service providers using Cochran's formula and stratified random sampling O selected, distributed, Nonparametric and Friedman tests have been used to examine the factors and rank them. The results show that all identified factors have a favorable effect on this relationship. Also, the characteristics of the highest ranking stakeholders and environmental factors, financial factors and organizational factors are in the next ranks, respectively

Description of abstracts of scientific research articles: The purpose of this study was to investigate the impact of advertising personalization and interaction on the advertising value and purchase intention at DJ Kala Company in Tehran. The purpose of this study i s applied and based o n data collection method, descriptive correlational type The statistical population o f this research i s all customers of DJ Kala Company. Using Cochran formula, 384 individuals were selected as sample, 400 questionnaires were distributed randomly an d 393 questionnaires were collected. Reliability o f the research questionnaire was measured by Cronbach's alpha coefficient (0.780). The validity of the research instrument was also evaluated by confirmatory factor analysis technique. Then the data were analyzed by structural equation modeling using Smart PLS software. The results of the research hypotheses show that Advertising personalization and interaction has played a role in advertising value and purchase intention.

Nowadays, customer loyalty has a special place and also the relationship with the customer causes the customer of an organization to support him inside and outside the organization. On the other hand, social networks are changing e-commerce and can help solve some of the problems of businesses. The present study investigates the effect of factors affecting customer loyalty to the brand in social business. The research method used is descriptive, survey and correlation. Also, the statistical population of the present study includes all employees of Iran Khodro Industrial Group in the LinkedIn social network. The sample size was determined using the formula of unlimited community of 483people and the sampling method of the present study is cluster sampling..Research data were collected by library and field methods and the instrument used was a questionnaire. The reliability of the questionnaires was confirmed by Cronbach's alpha method of 8438and the validity of the instrument was confirmed by the content method. The research data were analyzed using LISREL software using statistical, descriptive and inferential tests. The results of this study indicate that the effect of personal homogeneity variables is 35.4, social norms are 25.9and interaction is .5.6. Which has a positive and significant effect on communication quality, but the effect of information quality variable on communication quality is not .583In addition, the results show that the quality of communication with the statistic of 35..has a positive and significant effect on brand loyalty. Affects the brand in social business.

Recognition of occurrence factors of a crime is a complex and multi-dimensional process that has a different path and way of dealing with each crime. Many studies have been done on common crimes in societies. In this case, occurrence of the insurgency crime against the government officers in terms of condition that perpetrator has a crime, is more to contemplateThis is much important when the government officer in police uniforms is on duty and dealing with crime of society. In this study, the study of citizen behavior toward employees and law enforcement force officers is one of important aspects of the management process and pathology of law enforcement force function. Undoubted,effective management practices on the police require insight into the behavioral complexities of audience and visitors, and adoption of appropriate measures and methods of conduct and use of appropriate skill patterns to control them. The purpose of the study is to identify effective factors affecting the occurrence of rebellion crime against police officers in Fars province in order to facilitate scientific planning to reduce frequency of this crime.

the present study is applicable in terms of purpose, practical and in terms of qualitative method and using documentary review of 82 of the rebellion cases in the law police headquarter of Fars province and done deep interviews with internal and external organizational elites and criminals and victims of rebellion crime.

The courante of rebellion should first be studied within the context of a social interaction between the people and the police, what has begun to happen in the ventricle of a social interaction between people and part of society is law offender, which is highly qualified for individual, social,economic and political factors. The arrival of law offender to intended interaction can be followed different dimensions and effects. In this regard, occurrence of violence in the interaction is probable for law offender that legislator has named a rebellion and imposed sanctions on it. Individual, psychological, social and environmental factors are the most important factors that can be discussed in occurrence of violence and rebellion against police based on the factors.

The most important factors of rebellion occurrence against law enforcement officers are individual, psychological, social and environmental factors that primarily lead to law offender and then violence against police. Thus, removing some of problems associated with the factors can greatly reduce the incidence of violence against police

One of the main causes of road accidents is inappropriate interaction among the caretaker organizations. In this regard, the interaction between the traffic police and the road and rail organization is of great importance. Therefore, the purpose of this study was to investigate the status of police traffic interactions with the road and rail organization of the province Lorestan is in reduction of accidents. This research is applied in terms of purpose and in terms of descriptive-analytical nature. Data were collected using a researcher-made questionnaire. Using a Morgan table, 118 individuals were selected randomly from the statistical community. The results show that the traffic police interactions with the road and transportation organization in Lorestan province in three dimensions (1- defect and geometric correction, 2 - the implementation of laws and regulations and - the exchange of information and equipment) are not appropriate and have a significant difference with the desired situation.

Vast number of organizational projects and complexity of decision making process can cause particular challenges for project management and its leadership. In order to use organization assets and opportunities efficiently, it is necessary that manager implement a comprehensive multidimensional project portfolio management system that considers economical, social and technical details of the projects. Resource constraint compels managers to select operational proposal projects. Thus managers can maximize organizational utility due to project portfolio’s resource constraint. This study considers the interactive effects of project portfolio evaluation and sharing of organizational project resources with respect to its evaluation and choice of the projects.. In this two-step model, first a branch and bound algorithm with resource interaction was utilized to screen maximal portfolio and in the next step each portfolio were evaluated based on artificial neural networks to rank the end project portfolios. Also the ANN scores are strongly correlated with the DEA and COLS efficiency scores.

The importance of creativity in successful conservation organizations, this research has focused on the nature of creative organizational climate. So, what creative organizational climate heuristic approach based on multiple scientific literatures published in the field was investigated, leading to the discovery of the creative organizational climate. Dimension based on exploratory, assessment questionnaire, and the subjects that prepare and basic science research and development organizations, researchers are distributed, completed and collected. The data were analyzed using exploratory factor analysis, confirmatory factor analysis, convergent validity, divergent validity and internal consistency shows that research and development in the country, five dimensions of freedom, trust, resources, encouragement and interaction assay ¬ size of the creative organizational climate are effective. The atmosphere of the current state of organizations based on five dimensions shows that the levels of organizational climate Tues ¬ tions (creative and non-creative medium) are the medium. The climate of these organizations is creative organizational climate from most to least encouragement, resources, trust, cooperation and freedom.

One choice for governments in transforming and advancing their service quality, is taking advantage of information and communication technologies and e-government. Currently, the main channel of eservices presentation is the websites of organizations that offer all the services. At this point, measurement of service quality is transported from the physical environment and organizational frame to the virtual world, calling for its own new ways and indices of measurement. In this research, we look for the factors that influence the customers’ satisfaction of the e-services offered by the passenger terminals. Required data were collected from questionnaires devised by the study researchers. Subsequently, factor analysis and structural equation modelling were used for verification of the model and testing the hypotheses. Findings show that functionality, usability, and interaction of the passenger terminals’ e services affect the satisfaction of customers, and this satisfaction finally affects the intention of customers for using these e-services.

Context and The broad land of Iran was ever involved in natural disasters and fore of nature due to locating in Alp and Himalaya seismic belt, geographical situation etc. and 31 natural disasters are occurred therein. On the other side, military and police forces may play an effective role because of utilizing the most advanced technologies and systems due to the great organizational volume and permanent preparedness for quick reaction against the threats and maintaining the security at the time of natural crises occurrence. This research has been applied with the purpose of studying the role and position of police in natural crises management (approach to white crisis of Gilan) and identifying and achieving the police performance in the above crisis management. As respect to the objective, this study is applied and its methodology is descriptive-analytical survey. The data has been collected through performing documental and library studied as well as field studies. The statistical population has been selected by means of multistage cluster sampling, the number of which according to Cochrane formula equaled to 242 persons, but in this study, 300 persons were selected. The reliability coefficient of tools (questionnaire) was obtained by means of Cronbach’s alpha coefficient equal to 0.7. The data was analyzed by SPSS software, gamma test, Spearman coefficient and single-variable analysis of variance. According to the findings of this study, the police due to being provided by legal documentations and its task and mission may have a great role in natural crises management. Ultimately, it was concluded that as the viewpoint of aiding and involved organizations, the performance of Gilan province’s police commander in management of heavy snowing crisis of Gilan (Feb. 2005) was satisfactory in general, and the hypotheses were accepted. The summary of results indicates that a significant relationship exists between disciplinary styles of police confronting the natural crises (snow crisis occurred in Gilan, 2005). Hereby, the police commanders may apply the best disciplinary methods and styles as soon as possible and efficiently at the time of natural disasters occurrence with the prior preparation.

Organizations have always been trying to create superior customer value in competitive environment via their operating processes. Marketing and sales departments, as two vital units of organizations, play an important role in value creation process. This study examines marketing and sales interaction in domains of information sharing, structural linkage, power orientation and knowledge and analyzes the impact of this interaction on the operating process of value creation. The findings suggest that positive interaction between these departments results in higher productivity, thus creates higher customer value.